Waffle House is an American (mostly, but not completely, Southern) diner. It is plain, simple, and honest. The people who generally go there are two kinds; working people who need a filling, inexpensive meal (blue collar) and people looking for the authentic diner experience (white collar).
Waffle House has the real ambiance of the American diner. There are booths at either end of the small diner, and a bar in the middle which is located in front of the grill. Restrooms and office rooms are at one end or the other of the place. The format of the places is so similar that frequent customers feel instantly at home, even if it is a location they have never been to before. That is part of the charm, if such a word is not totally inappropriate when discussing this restaurant chain.
Plus, the menus still feature a picture of nearly every item they serve…which is so customers who cannot read can still order. Not kidding. No sensitivity training needed here. You can tell that by the variety of the clientele – Waffle House gets all kinds. And they all, for the most part, coexist peacefully. America in action.
I found Waffle House restaurants to be quite helpful when I was raising my small children. I took them there fairly frequently in order to practice going to restaurants. I do not include most fast food places in that category. They have no dinnerware, or cutlery, no glasses….and no wait staff. You are not training a child to go to a restaurant in one of those places. Waffle House is different from fast food places, while still relaxed enough that you do not (usually) offend every single person in the place when you come in for a meal with two small children.
Waffle House has real people who wait on tables (OK, booths). Points to Waffle House. Waffle House also has real dishes. Plates, bowls, glasses, mugs (with SAUCERS), knives, forks and spoons. Paper napkins, true, but they are THERE. Points to Waffle House. I can have my children practice being in a restaurant there, as close as I can get to the experience of a fancy place, that is still kid-friendly (and that I can afford). I owe the fact that I was able to take my children out to eat at fancier restaurants while they were still small – and not be completely and totally embarrassed and asked to leave – to good, old, reliable Waffle House.