I qualify. Believe me. I booked in March a flight on Delta from Panama City (Panama, not Florida) to Atlanta, Georgia to attend a conference for my school. Yesterday was our last day at school, and I might have been the last employee out of the building, I had so much to get done before I left. I had this much to do because the final three days were completely and totally taken up with fixing glitches with our end-of-year printed report cards, and I did not, therefore, get any of my closing-out-the-school-year chores accomplished. At least, not in a timely manner. I did finish in a sweat and lather that would make California Chrome proud.
Then, I came home and re-packed my bags. I pack exuberantly the first time, and I do this about a week in advance, usually. Then, I let it sit, and I repack again the night before I am to depart, and ruthlessly cull the initial selections down to a single backpack. I needed some recoup time before this three-week-long business trip, so that also took up part of the evening.
In all the rush and chores to mark off the list, I completely and totally forgot to CHECK IN ONLINE. I had printed my flight info back in March and knew my flight time, and I got up the morning of departure at 4 am and headed out to travel to the airport.
I don’t have a personal vehicle, and I rely on public transportation. This morning, it took an unusually long time to get to the airport, and I was starting to sweat when we got there at 7:15 for my 8:20 flight, but I was still an hour early – Oh, no, I wasn’t. The Delta rep informed me that Delta changed the flight times for those ONCE-a-day fights some months ago, and I was sent an e-mail informing me of this change – really???? The flight closed boarding a half hour earlier, now that it leaves at 7:50, not 8:20 anymore, like my flight information clearly showed.
She then informed me that she could re-book me on a flight the next morning, for this ONCE-a-day flight, for a penalty of 200 bucks and change. I don’t HAVE an extra 200 bucks, and I told her that. She sighed, and gave me a number for the Delta help desk people, and told me I could ask for a one-time (in my lifetime??) waiver of the penalty fee for being an idiot and not checking in online first. I called, and the Delta rep on the phone, obviously used to dealing with Southerners, was gracious enough to give me the “Idiot Pass,” and I am now booked in the morning. Still have to adjust the rental car reservation and the hotel reservation, and now I will be getting off the flight and going directly to the conference, instead of being able to settle into the hotel and figure my way around. Thanks, Delta.
It could be worse. It could ALWAYS be worse.